Good communication is important in all areas of life, but it’s especially crucial for an entrepreneur. My goal for this book report is to distill the information I found most useful, and leave you with strategies that you can utilize immediately.

In her newly updated book, Sonya Hamlin begins by reminding
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First, consider the listeners’ generation and background, as this affects their perceptions and thinking significantly. Of course, there are some gross generalization going on here, so I’d consider each person or group individually,
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Next, Ms. Hamlin urges us to make a "pre
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1. Ask yourself: "What do I want to happen in this meeting?" and make an honest list of all of your goals.

2. Based
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3. Emotions affect everything we do, yet we don’t often consciously look inside ourselves to find out how we really feel about things. What we say and do springs as much from that hidden subjective place of needs and feelings, as from our
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4. Put yourself in your audience’s shoes and list
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5. Past
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6. Listing your listeners’ expectations can help you to avoid being too predictable and boring. Now you can use the element of surprise to get their attention, energize the
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Address Anger, Hostility, or Other Negative Reactions

Because dealing with anger or hostility is unpleasant, we tend to pretend it’s not there, and not address it. Or sometimes we get defensive, or feel like it’s our fault. The problem is exacerbated, and our chance of reaching our desired outcome is diminished. Say it’s there". Usually this will help the other person
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1.
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2. After a meeting, follow up in writing. Send an email detailing what you’d agreed on, what should happen next, who will do what, dates and times, and when you’ll follow up with each other.

3. End on a high note. The final exit
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I found the above information
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